Office telephone systems

PABX Installation & Programming in Islamabad

We supply, install, program, extend and repair office telephone exchange systems, including Panasonic hybrid systems. That covers new installations, adding extensions to a system you already run, and repairing or reprogramming exchanges that were set up by someone else. New and used equipment are both available.

Panasonic TES824 PABX telephone exchange

PABX systems and equipment

Panasonic KX-NS500

A hybrid IP platform for offices that need a mix of traditional extensions and IP telephony, with room to expand as the office grows.

Panasonic KX-TES824 / TES324

A well-established analog hybrid exchange for small and medium offices, widely used and straightforward to extend and service.

Proprietary and analog handsets

Telephone sets for the exchange, including programmable-key handsets for reception and simple analog sets for general desks.

Extensions and cabling

Additional extensions run and terminated, whether the office has been reorganised or new desks and rooms have been added.

New and used systems

Used exchanges and handsets are often the fastest and most economical way to extend or repair an installed system that is still doing its job.

Programming and feature setup

Call routing, extension numbering, ring groups, transfers and voicemail configured around how your office actually answers calls.

How a PABX installation runs

  1. 1

    Requirement review

    How many extensions, how many outside lines, how calls should reach reception, and what needs to happen after hours.

  2. 2

    System recommendation

    A written quotation covering the exchange, cards, handsets, cabling and programming.

  3. 3

    Cabling and installation

    Extension cabling run and terminated, the exchange mounted and powered, and handsets placed at each position.

  4. 4

    Programming

    Extension numbers, call routing, ring groups, transfer behaviour and voicemail set up to match how you work.

  5. 5

    Testing and handover

    Inbound, outbound, internal and transferred calls tested from each position, and staff shown the handset features they will actually use.

Properties we install for

  • Offices
  • Commercial buildings
  • Hotels and guest houses
  • Clinics
  • Schools
  • Warehouses with an office block
  • Multi-floor premises

Equipment and brands

Our PABX work centres on Panasonic hybrid exchanges, which are widely deployed locally and well supported for parts and expansion.

  • Panasonic

Brand names and trademarks are the property of their respective owners. Their appearance here indicates equipment we supply, install and service — not an endorsement, partnership or distribution agreement.

Maintenance and repair

We repair and reprogram existing exchanges, replace faulty handsets and cards, add extensions and recover systems whose programming or passwords were never documented.

What affects the quotation

We do not publish prices, because the same job varies widely between sites. A written quotation follows a survey, and these are the factors that move the figure.

  • The size and layout of the property, and how far each device sits from the equipment position.
  • Cable routes — surface trunking, existing conduit, or chasing through finished walls.
  • Equipment selection: brand, specification and how much capacity you want to leave spare.
  • Whether existing cabling, power or equipment can be reused.
  • Access requirements such as height, scaffolding or working outside business hours.

Where we work

We are based at Rafay Mall, Main GT Road, Rawalpindi, Pakistan and carry out pabx systems work across Rawalpindi and Islamabad. See areas we serve for more detail, or contact us to arrange a site survey.

Frequently asked questions

What is the difference between PABX and VoIP?

A PABX is the exchange inside your building that connects internal extensions to each other and to outside lines. VoIP is a way of carrying calls over an IP network rather than traditional telephone lines. They are not alternatives so much as different layers: a hybrid PABX such as the Panasonic NS500 can run traditional extensions and IP telephony together, which is what most offices moving gradually towards IP actually need.

Can you add extensions to our existing telephone system?

Usually yes. Whether it needs only cabling and programming, or an additional card or expansion unit, depends on the exchange model and how many extension ports are already in use. We check the installed system before quoting.

Do you supply used PABX equipment?

Yes. We supply both new and used PABX systems, handsets and telephone sets. Used equipment is often the quickest way to extend or repair an existing exchange, and it is supplied on the terms stated in the individual quotation.

Our PABX was installed years ago and nobody knows the programming. Can you help?

Yes. Undocumented systems are common. We work out the current configuration from the exchange itself, then reprogram routing, extensions and voicemail to match how the office runs today.

What cabling does a PABX need?

Traditional extensions run on telephone cable back to the exchange, while IP handsets run on network cable and can take power over Ethernet. If the building already has structured cabling, extensions can often be patched rather than newly run — see networking and structured cabling.

Related services

Networking & Cabling

The network is what CCTV, access control, attendance terminals and IP telephony all depend on, so we build it to be extended and diagnosed rather than only to work on the day.

Video Intercom

We install video and audio intercom systems so you can see and speak to a visitor before opening the door, and release the gate or door without walking to it.

CCTV Installation

We design, supply, install and configure CCTV systems for homes, offices, shops, warehouses and commercial buildings across Islamabad and Rawalpindi.

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